r788 Frequently Asked Questions

r788 requires a valid Pakistani CNIC or passport for identity verification. You will need to upload a clear scan or photo of the front and back of your CNIC. In some cases, a selfie holding the document may also be requested. Verification is typically completed within 24 hours. This process is mandatory before any real-money withdrawals can be processed.

On the r788 login page, click the "Forgot Password" link. Enter the email address registered to your account and r788 will send a password reset link within a few minutes. Check your spam folder if it does not appear in your inbox. Once you click the link, you can set a new password immediately. If you still cannot access your account, contact r788 live chat support.

No. r788 strictly permits only one account per player. Duplicate accounts are detected automatically and may result in the suspension of all associated accounts and the forfeiture of any bonus balances. If you previously had an r788 account and need to access it again, contact support rather than registering a new one.

To permanently close your r788 account, contact the support team via live chat and submit a closure request. Before closing, make sure to withdraw any remaining balance as funds cannot be recovered after closure. Alternatively, if problem gambling is a concern, consider using r788's self-exclusion tool instead, which suspends your account while keeping your options open for the future.

r788 offers a wide library of slot games including classic three-reel slots, modern five-reel video slots, and high-volatility jackpot slots. Games come from reputable international providers and feature a range of themes, bonus rounds, free spin mechanics, and varying RTP percentages. You can filter the r788 slot library by provider, RTP, volatility, or theme to find your preferred style of play.

RTP (Return to Player) on r788 slot games typically ranges from 94% to 97%, depending on the specific game. High-RTP slots return more to players over time on a statistical basis. r788 displays the RTP for each slot game on its information page so you can make an informed choice before playing. r788 only hosts games from certified providers with independently audited RTP figures.

r788 offers pre-match and live in-play cricket betting across international matches, PSL (Pakistan Super League), Test series, and T20 tournaments. You can bet on match winners, top batsmen, total runs, over/under markets, and more. To place a bet, log in to r788, navigate to the Cricket section, select your match, choose your market, enter your PKR stake, and confirm. Live odds update in real time during matches.

Yes, r788 covers all PSL (Pakistan Super League) matches with a full range of betting markets. During the PSL season, r788 offers pre-match betting, live in-play markets, and special PSL promotions. You can bet on individual match outcomes, series winners, player performance markets, and more. PSL cricket betting on r788 is one of the most popular activities among Pakistani players.

Yes, r788 is fully optimised for mobile play. The r788 website is a responsive web application that works smoothly on all modern smartphones and tablets running Android or iOS. No app download is required — simply open your mobile browser, go to r788, log in, and play. All features including deposits, withdrawals, cricket betting, slots, and live casino are available on mobile.

Yes. All games on r788 use certified Random Number Generator (RNG) technology that is independently audited to ensure fair outcomes. r788 only works with game providers who hold valid certifications from recognised testing laboratories. This means that every spin, card deal, and dice roll on r788 is genuinely random and not influenced by previous results or player history.

r788 operates under an international gaming licence that governs its operations and ensures compliance with player protection, fair play, and anti-money laundering standards. The licence requires r788 to maintain responsible gaming tools, conduct age verification, and submit to regular audits. Pakistani players access r788 under the terms of this international licence framework.

The minimum age to register and play on r788 is 21 years. This is a hard requirement enforced through CNIC-based age verification. Any player found to be under 21 will have their account permanently closed and any deposits refunded. r788 takes underage gambling extremely seriously and has zero tolerance for any attempt to bypass the age verification process.

If you feel that gambling is negatively affecting your life, r788's self-exclusion tool allows you to suspend your account for 6 months, 1 year, 3 years, or permanently. To activate self-exclusion, go to Account Settings and select Responsible Gaming, or contact r788 live chat support directly. During self-exclusion, your account is fully suspended, all marketing stops, and r788 will attempt to block any new registration attempts.

Yes. r788 allows you to set daily, weekly, or monthly PKR deposit limits directly from your account settings under the Responsible Gaming section. Reducing a limit takes effect immediately. Increasing a limit requires a mandatory 24-hour waiting period to prevent impulsive decisions. These tools are available to all r788 players at no cost and are part of r788's commitment to responsible gaming.